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Professional Certificate in Crisis Communication Strategies for Social Media
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- Crisis Communication Strategies for Social Media
- Social Listening and Early Warning Signs Detection
- Developing a Social Media Crisis Communication Plan (includes: Social Media Policy, Crisis Communication Team, Message Development)
- Managing the Narrative During a Social Media Crisis (includes: Reputation Management, Content Strategy)
- Engaging with Stakeholders on Social Media During a Crisis
- Utilizing Social Media Analytics for Crisis Monitoring and Evaluation
- Post-Crisis Review and Improvement of Social Media Crisis Response
- Legal and Ethical Considerations in Social Media Crisis Communication
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Career Role in Crisis Communication (UK) Description Social Media Crisis Manager Develops and implements strategies to mitigate reputational damage during online crises; manages social listening and responds to negative feedback.
Digital PR & Crisis Communications Specialist Manages the online reputation of organizations; crafts proactive and reactive communication strategies for social media and other digital channels.
Communications Manager - Social Media Focus Oversees all social media communication; plays a key role in crisis response and reputation management across various platforms.
Social Media Content Creator (Crisis Expertise) Creates engaging content while incorporating crisis communication best practices to build resilience and prevent online reputational issues.
EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
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- ThreeFourHoursPerWeek
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