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Career Advancement Programme in Crisis Communication Policies and Strategies for Social Media
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- Crisis Communication Strategies for Social Media
- Social Media Listening & Monitoring for Early Warning Signs
- Developing a Social Media Crisis Communication Plan (with templates & examples)
- Managing the Narrative During a Social Media Crisis
- Engaging with Stakeholders on Social Media During a Crisis
- Measuring the Effectiveness of Social Media Crisis Communication
- Legal and Ethical Considerations in Social Media Crisis Communication
- Post-Crisis Review and Improvement of Social Media Strategies
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Career Role Description Crisis Communication Manager (Social Media Focus) Develops and implements crisis communication strategies across all social media platforms, monitoring online sentiment and managing reputation.
High demand for strategic thinking and swift response skills.
Social Media Specialist (Crisis Management) Specialises in real-time crisis response on social media, utilising data analysis and communication expertise to mitigate negative impacts.
Requires strong writing and social media proficiency.
Digital PR & Communications Executive (Crisis) Manages online reputation and implements proactive strategies to prevent crises and react effectively during them.
Excellent communication and media relations skills essential.
Community Manager (Crisis Support) Focuses on direct interaction with online communities during a crisis, addressing concerns and providing support.
Requires empathy, excellent communication, and quick problem-solving abilities.
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
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