Global Certificate Course in Tech Support

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CourseDetails

  • Introduction to Tech Support & Troubleshooting Methodologies
  • Operating Systems: Windows, macOS, and Linux Fundamentals
  • Networking Basics: TCP/IP, DNS, and Network Troubleshooting
  • Hardware Components & Peripheral Diagnostics
  • Software Installation, Configuration, and Updates
  • Remote Access & Support Tools (e.g., TeamViewer)
  • Cybersecurity Fundamentals & Best Practices for Tech Support
  • Customer Service & Communication Skills for Tech Support Professionals
  • Ticketing Systems & Help Desk Software
  • Mobile Device Support and Troubleshooting

CareerPath

Career Role Description Tech Support Specialist (IT Support, Help Desk) Provides first-line technical assistance to users, troubleshooting hardware and software issues.

High demand, entry-level opportunity.

Senior IT Support Engineer (System Administrator, Network Engineer) Manages and maintains IT infrastructure, resolving complex technical problems.

Requires experience and advanced technical skills .

Cybersecurity Analyst (Information Security, Data Protection) Protects computer systems and networks from cyber threats.

Growing field with excellent career prospects .

Cloud Support Engineer (AWS, Azure, GCP) Provides support for cloud-based systems and applications.

High demand for cloud computing skills .

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE COURSE IN TECH SUPPORT
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London School of International Business (LSIB)
AwardedOn
05 May 2025
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